First Class Storage | Privacy Policy
First Class Storage (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your
personal information. This Privacy Policy explains how we collect, use, and safeguard your information when
you interact with us, including through our website, phone, email, and SMS communications.
Privacy Policy
At First Class Storage we want to maintain your trust, and so we want you to be familiar with how we collect,
use, and disclose your information. Our customers are people -- not just data! Now a word from the attorneys.
This Privacy Policy ("Policy") describes the collection and use of your information as you interact with First
Class Storage by phone, online or other direct contact. It applies to information we collect from all sources,
including but not limited to our operations, our website https://www.firstclassstorage.net (the "Site"), mobile
sites, and applications. This Policy does not apply to other websites, regardless of whether they are operated
by affiliates or business partners of First Class Storage or whether they are linked to the Site.
By using our services and/or the Site, you consent to the collection, use, and sharing or disclosure of your
information by First Class Storage Cedar consistent with this Policy. The Policy will change from time to time,
so please check this page for updated versions as you may not be otherwise notified. However, your continued
use of First Class Storage services and/or Site serves as your acceptance of this Policy as amended from time
to time. This Policy is incorporated by reference into our Terms of Use.
You may choose not to provide requested information, or may choose to restrict the use of cookies, but that
may limit the services First Class Storage is able to provide to you.
In general, we may receive and store any information you enter on our website or give us in any other way.
Such information First Class Storage collects is categorized as Non-Personally Identifiable Information and
Personally Identifiable Information.
Non-Personally Identifiable Information
Non-Personally Identifiable Information is information that does not personally identify you. Non-personally
identifiable information may be derived from personally identifiable information by removing individual
identities. Non-Personally Identifiable Information may also be aggregate information, or information without
personally identifiable information that is used in the aggregate as a statistical measure. First Class Storage
may use and/or disclose such non-personally identifiable information for a variety of purposes.
Personally Identifiable Information
Personally Identifiable Information is information that does personally identify you as an individual. Examples
include your name, address, telephone number, billing information or email address. Non-Personally
Identifiable Information (such as information about your activity with our services or Site, or demographic
information) is characterized as Personally Identifiable Information if linked to Personally Identifiable
Information that identifies you.
What We Collect
We may collect the following Personally Identifiable Information:
● Profile/Account Information you provide, such as: name, address, telephone number, email address,
and any information required for a military discount if applicable. Some of this information may be
required while other information is optional.
● Information you provide when posting a review or comment, sending a message to or communicating
with First Class Storage (through any means), or participating in a contest or promotion. If a contest or
promotion is co-branded or co-hosted with another entity, the collection, use, and sharing of such
information may occur through First Class Storage or the other entity.
● Information related to your use of the Site and internet activity, such as: your Internet Protocol (IP)
address, your browser type, the device used (computer, mobile device etc.), the device identifier if
applicable, the web address visited prior to accessing the Site, and your activity on the Site.
● Information related to your interaction with First Class Storage emails, such as: whether you open or
click on an email and whether you forwarded the email.
● Information provided from third parties (social media services, commercially available sources, or
business affiliates and partners etc.) such as your name, contact information, transaction and
purchase/rental information, use of certain applications or your relationship with various products and
service providers. For example, if you access or connect First Class Storage through a social media
platform, we may collect your user name, any information or content the social media platform provides
(profile picture, email address or contact lists, information you made public through the platform etc.)
How We Collect It
Information collected by First Class Storage may be directly provided by you, or collected passively through
technologies like cookies, web beacons, pixels and clear GIFs. If enabled in your browser, cookies may be
downloaded to the device you use to access the Site. They may deliver content and/or a user experience
tailored to your preferences, or facilitate Site function. If you set your browser to not accept cookies (for
assistance try the Help portion of your browser's toolbar), your use of the Site may be impaired.
Web beacons, pixels, and clear GIFs are transparent image files that, if allowed, provide First Class Storage
with some of your information, such as: website usage information, interaction with emails. Such technologies
may be used in conjunction with cookies. First Class Storage Cedar may also collect cookies from Site visitors
in order to utilize third party online advertising. For more information or to opt out from third party advertising,
visit the Network Advertising Initiative consumer opt-out page.
Why We Collect It
Information collection assists First Class Storage in the administration and improvement of our business and
the Site. Personally Identifiable Information may be used to:
● Provide and manage our services
● Deliver relevant content and recommendations
● Deliver relevant online advertising
● Enable social sharing functionality
● To contact you
● To protect our rights and the rights of others
Third parties, such as advertisers on the Site, may also collect information from you (such as by setting
cookies on your device). First Class Storage may not have any interaction with such information collection, nor
control over such third-party passive information collection. Similarly, First Class Storage may also receive
information from third parties about you, including Personally Identifiable Information. First Class Storage may
combine such information with the information we collect about you, and once combined such information is
subject to this Policy.
Who We May Share It With
First Class Storage may share or disclose your Personally Identifiable Information to third parties such as:
● Service Providers (data storage and processing facilities, payment processing etc.) in order to conduct
First Class Storage business.
● Third party, independent storage companies you interact with or conduct business with on the Site.
● Acquirers, successors, or assignees as appropriate in a business transaction such as a merger,
acquisition, or bankruptcy.
● Other third parties as appropriate to protect our property, legal rights, and interests, or the property or
rights of others, or as required by law.
Accessing Your Information & Your Choices
You can access and update your profile information by logging into your account on the Site.
You may choose not to provide requested information, or may choose to restrict the use of cookies, but that
may limit the services First Class Storage is able to provide to you. You may also choose to close your online
account by contacting us at the telephone number below, although this will affect your ability to use some of
our services, such as online rentals and online auto-pay. We may retain certain information associated with
your account even after it is closed.
You may unsubscribe from marketing emails. You may or may not be able to unsubscribe from transactional
emails.
You may be able to request transactional information be sent to you by text message. If you participate in our
text message system you will be able to opt out. Contact us at the telephone number provided below if you
need assistance.
Please note that given a lack of industry standards regarding "do-not-track" (DNT) signals, First Class Storage
currently does not take action in response to these signals. In other words, if your browser transmits a DNT
signal, we may continue tracking.
Security Measures
First Class Storage takes reasonable measures to protect your personally identifiable information. However,
you supply information to First Class Storage Cedar at your own risk as data security measures cannot be
guaranteed to be fully effective.
Links
The Site may link to third-party websites First Class Storage does not own or operate, such as social media
platforms. Your use and activity on third-party websites is not governed by this Policy. Please consult the third-
party's website for their privacy policy. First Class Storage is not responsible for the conduct or privacy policies
of third parties, even if the Site links to third parties.
Contact
Please contact us with any questions or comments.
First Class Storage:
● Phone: +1 (319) 208-6545
● E-mail: info@firstclassstorage.net
https://www.firstclassstorage.net/legal-pages/privacy-policy/
SMS Messaging Terms & Conditions
1. Program Description: Conversational and customer care messages including inquiries, account notifications,
reservation updates, and support.
2. Opt-Out: Text STOP to unsubscribe.
3. Help: Reply HELP or email info@firstclassstorage.net.
4. Message Frequency: Varies based on interaction.
5. Message & Data Rates: May apply.
6. Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
7. Privacy: Information handled per this policy.
Mobile Information Sharing
Mobile information, including SMS registration data, will not be shared with third parties or affiliates for marketing or promotional
purposes.
Data Transfer and Security
We do not transfer your personal information to any external organizations for any purpose. We implement technical and organizational
measures to prevent unauthorized access, sharing, or disclosure of your data.
Opt-Out Instructions
To opt out of SMS messages, reply STOP to any message you receive.
Contact Information
If you have questions or wish to contact us regarding this policy, please email us at info@firstclassstorage.net or call (319) 208-6545
